Question 1

What plans does Konverze AI offer?

Accepted Answer

Konverze AI offers four plans: Free (100 conversations/month), Basic (1,000 conversations/month at $19/mo), Pro (5,000 conversations/month at $49/mo), and Enterprise (unlimited). Each plan is available on Monthly, Quarterly, Half-Yearly, and Yearly billing cycles with up to 20% discount on annual plans.

Question 2

What is Konverze AI?

Accepted Answer

Konverze AI is a multi-tenant SaaS chatbot platform. You train an AI chatbot on your business content — website, documents, FAQs, and custom instructions — and embed it on your website in 60 seconds. Visitors chat with it in 95+ languages; you capture leads and handle enquiries automatically 24/7.

Question 3

How do I embed the chatbot on my website?

Accepted Answer

After completing onboarding, go to your Dashboard and copy the embed code. Paste it into your website HTML before the closing body tag. Works instantly on WordPress, Shopify, Wix, Squarespace, and any HTML website.

Question 4

Does the chatbot capture leads automatically?

Accepted Answer

Yes. Konverze AI uses AI-powered smart lead capture to detect when a visitor shares their name, phone number, email, or WhatsApp during a conversation. Captured leads appear in your Analytics dashboard with full conversation transcripts.

Question 5

What counts as a conversation?

Accepted Answer

One conversation equals one chat session or every 30 message turns within a long session. Visitors are never blocked or disrupted — the counting happens silently in the background.

Question 6

Is my data secure?

Accepted Answer

Yes. All data is stored securely on Azure cloud infrastructure. Authentication uses httpOnly cookies. All API communication is over HTTPS. Konverze AI is fully compliant with GDPR, CCPA, and India's DPDPA.

Question 7

What file types can I upload for training?

Accepted Answer

You can upload PDF, DOCX, TXT, XLSX, CSV, and Markdown files up to 25MB each. You can also train the bot by entering your website URL — it crawls every page automatically.

Question 8

Does Konverze sell my data?

Accepted Answer

No. Konverze AI does not sell, rent, or share your personal information for advertising or any monetary consideration. Your data is used solely to deliver the service to you.

Frequently Asked Questions

Plans & Billing

Conversations & Monthly Limits

Plan Changes

Chatbot & Features

Privacy & Your Data

Security & Privacy