Running a restaurant is intense. Between the kitchen, the floor staff, and the phone ringing every five minutes with questions about the menu and table availability — there's barely time to breathe. An AI chatbot handles the communication side so your team can focus on the food.
What a restaurant chatbot handles automatically
- Menu questions: "Do you have a jain menu?" / "What's the price of the butter paneer?" / "Is the chicken marinated in curd?" — AI answers these instantly from your menu PDF or website.
- Reservation requests: The bot collects name, date, party size, and contact number — then sends you an alert. No phone call needed.
- Timing and location: Hours, address, parking — the most common queries, handled automatically.
- Catering enquiries: Captures budget, date, guest count, and event type for your team to follow up.
- Feedback collection: After a visit, the bot can ask for a Google review or collect feedback to improve service.
Real example: A QSR in Nagpur
A quick-service restaurant with 3 outlets in Nagpur was getting 30–40 messages per day on Instagram and WhatsApp asking about specials, combos, and home delivery. Staff were spending 2 hours daily just replying to the same questions.
After adding Konverze AI trained on their menu and outlet details, 85% of queries are now answered automatically. The team only handles the actual orders and complaints. Staff saved time is now spent on improving the in-store experience.
Setting up a restaurant chatbot in 60 seconds
- Sign up at konverze.in/signup (free, no card)
- Enter your restaurant website URL — the AI reads your menu, hours, and location
- Upload your menu PDF for even more accurate answers
- Set the chatbot name (e.g. "Riya from Spice Garden")
- Copy the embed code to your website or WhatsApp via link
FAQ
Can the chatbot take online orders? It captures order interest and contact details, which your team follows up on. Full payment integration is on the roadmap.
What if someone asks something the bot doesn't know? The bot will say it's checking and ask for the customer's contact — your team gets an alert to follow up.
Does it work on Zomato or Swiggy? The chatbot lives on your own website. It doesn't plug into Zomato or Swiggy directly, but it captures direct order enquiries from customers who find you via Google.